Overview

NYU Summer Housing Website Redesign

NYU Summer Housing Website Redesign

NYU Summer Housing Website Redesign

Redesigning the summer housing experience for students

Redesigning the summer housing experience for students

Redesigning the summer housing experience for students

SHIFT + SCROLL TO VIEW

Project Type

UX/UI Design, Web Design

Role

User Research, UI Designer

New York University’s summer housing program populates the dorms with interns in the city for the summer. The site is marketed to major companies across the city and visited by many college students seeking housing options. A refreshed mobile-optimized site was created with the intention to appeal to both businesses and college students alike. The custom icon series and utilization of NYU’s image and video library created a dynamic web experience. The site is managed and updated by NYU, and has helped ensure the success of the summer housing program, filling thousands of rooms each summer.

Impact

39%

Decrease in Support Calls

Students were able to find information without additional support

47%

Decrease in Mobile Drop-Off Rate

Mobile optimized layout address gaps in the previous site

22%

Decrease in Application Error Rate

Clearer information architecture reduced incorrectly filed forms

27%

Increase in Return Users

More students re-booked for following summers, signaling long-term trust